Event Booking Terms & Conditions
Pricing
Society of Antiquaries of Scotland reviews its approach to pricing regularly and may vary pricing based on when/where a booking has been made and/or peak and off peak times.
Refund Policy
Society of Antiquaries of Scotland have a non-refundable and non-transferable booking policy.
Customers will only be provided with a refund if the event/activity has been cancelled by the Society or due to circumstances out with our control.
If an event/activity is cancelled, the Society will sometimes reschedule to a new date, if this occurs we would aim to transfer as many bookings as possible to attend on the revised date.
Concession Tickets
When purchasing a concession ticket online or by phone please ensure you bring the appropriate identification with you as you may be asked to show it (e.g. Student Id card, letter of entitlement to benefit).
Processing Fees and Postage
Booking for events/activities may be subject to a transaction booking fee.
Third party ticket agents and touting
Tickets bought from unauthorised agents are not valid and admission will not be granted with any ticket if bought from an unauthorised agent. A refund for that ticket will not be given. If you are in doubt whether ticket agent is authorised for an event, please contact events@socantscot.org ahead of making the purchase.
If you are not able to attend an event, please do not sell your ticket via an unauthorised means or social network site as the purchaser may not be able to use the ticket and they may bring a legal claim against you. We reserve the right to cancel tickets we suspect of being sold through unauthorised channels.
Your data
We will usually record the first name, surname, email address, telephone number and arrival time of all tickets purchased in advance, and we reserve the right to refuse entry if these details are not provided. For more information on how we manage your data, please see our Privacy Notice.
Complaints, Compliments and Comments
Society of Antiquaries of Scotland are always interested in feedback whether it’s good or bad.
To send us feedback of any kind, email us at events@socantscot.org write to:
Society of Antiquaries of Scotland
National Museums Scotland
Chambers Street
Edinburgh
EH1 1JF